Privacy Policy

Welcome to Energy Payables Inc. (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web product, which includes a managed Product Catalog, a Work Ticket system for tracking work completion, and an Invoice portal. Our services are hosted as a serverless application on the Microsoft Azure platform. This Privacy Policy applies to all users of our services.

We collect minimal Personally Identifiable Information (PII) to provide and improve our services. The types of PII we collect include:

• First Name

• Last Name

• Email Address

In addition to PII, we also collect non-personal data for analytics purposes to help us enhance our product and user experience.

We use the information we collect in the following ways:

• To manage your account and provide our services

• To communicate with you, including responding to your inquiries

• To improve our product and services based on analytics data

• To comply with legal obligations and resolve any disputes

We use analytics services to collect and analyze non-personal data about how our services are accessed and used. This helps us understand usage patterns and improve the functionality and performance of our product.

Your data is stored on the Microsoft Azure platform, which employs robust security measures to protect your information. We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing your personal data.

We do not sell or trade your PII. We may share your information with third parties only in the following circumstances:

• With your consent

• For external processing with trusted partners who comply with our data protection policies

• When required by law or to respond to legal process

• To protect the rights, property, or safety of our company, our users, or the public

As a resident of Calgary, Alberta, Canada, you have the following rights concerning your data:

• The right to access – You have the right to request copies of your personal data.

• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or incomplete.

• The right to erasure – You have the right to request that we erase your personal data under certain conditions. However, we cannot erase your personal data (such as first name, last name, and email), but we will anonymize it within 60 days of receiving the request through your organization.

• The right to restrict processing – You have the right to request that we restrict the processing of your personal data under certain conditions.

• The right to object to processing – You have the right to object to our processing of your personal data under certain conditions.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using the information below.

This privacy policy is effective as of August 1, 2024.